Boarding Rates are listed below
Daycare (i.e. group play) is only open to daycare approved dogs. Full daycare during boarding is an additional cost per day see below. Evening and weekend group let outs are not extra but only daycare approved dogs go out in groups. Wondering what boarding looks like at FTK? Check out our typical day at FTK
It is important your dog stays comfortable and safe during their stay at FTK. You may bring Toys, Treats or anything that reminds your pup of home. Please know we will use these items during playtimes. We can not guarantee that items will be returned intact as dogs are dogs. We have bedding options here, you may bring blankets but they are not required as we do have blankets and beds available here.
It is best and recommended here at FTK that dogs stay on the food they are use to during their stay. We have the ability to refrigerate and heat (Via Microwave) food accommodations. PLEASE ONLY bring the amount your dog will need for their stay. We would love food portioned out and put into individual zip lock bags, that way we are sure you have brought enough. We WILL NOT accept 50lb bags of food, only the amount your dog will need during their stay. FTK does have frozen Peanut Butter stuffed Kongs for each of the dogs if they need something to chew or occupy their time.
Cleanliness and health is a number one priority here at FTK. We believe it is important that all dogs who walk through our doors are healthy and happy.
We will need proof and updated vaccination records for:
Bordetella (Kennel Cough)
Vaccination records can be uploaded to your pet portal
Liability agreement, photo release and boarding agreements must be signed. This can be completed online or on your first stay at FTK and will need to be redone on a yearly basis. PLEASE DO THIS ON OUR ONLINE SOFTWARE BEFORE DROP OFF.
Reservations and Cancellations
Reservations can be made on the ProPet customer portal or Phone Call to 651-332-2622. Reservation requests need to be approved by FTK staff. Confirmation email will be sent to your email and customer portal. Owners will be charged 50% deposit to hold boarding reservation. Cancellations more than 7 full days before reservation date will receive full refund. Cancellations less than 7 days but before 72 hours of scheduled drop off will receive FTK credit for deposit to be used on future services. Cancellation less than 72 hours prior to drop off will forfeit the deposit,
Pick Up and Drop Off
Drop Off: Please drop off between 4 pm and 6 pm. This allows cleaning and preparation of kennels after pick up that end at 2 pm. Please bring your dog in on a leash and have all appropriate paperwork. Allow for 10-15 mins with our front desk to make sure we have all instructions and care guides correct.
Pick Up: Can happen any day 9 am to 2 pm. Pick up before 2pm to avoid late pick up fee. (late pick up 2pm - 6pm M- F only). Any pickups after 2 pm will endure a $40 late charge. No late pickups on Saturday and Sunday
Sunday Pick Up: 9 am to 2 pm for pick up only, retail is not open on Sundays.
Refusal of Dogs
Here at Fissan Training Kennels we have the right to refuse services to dogs that pose a threat to our staff, guests and other dogs. Safety is our number one priority here at FTK. We can help guide you via 1:1 training sessions for behavior modification, but can not accommodate aggressive dogs for boarding.
We require all owners to have an emergency contact listed.